Forgotten your RealMe® username or password

Where to get help if you can't log in

Your RealMe username and password gives you access to a range of online government services, including the Limited Partnerships Registers.

If you've forgotten your username

To receive an email or text message reminder of your username:

  • Click the RealMe logo at the top of this page.
  • Select 'Forgot Username' and follow the instructions.

After you've received your username reminder, return to the Limited Partnerships Registers homepage and click the 'Login' button.

If you've forgotten your password

You can reset your password if you:

  • know your username
  • have access to the email address or mobile number registered to your RealMe account — usually the one you used to create your login
  • know either the answers to your security questions or your PIN.

To reset your password:

  • Click 'Login' link at the top of this page.
  • Select 'Forgotten password' and follow the instructions.

After you've received your temporary password, return to the Limited Partnerships Registers home page and click the 'Login' button. You can then create a new password.

Keeping your login details secure

You’re responsible for keeping your RealMe username and password confidential. We'll consider any actions on our site from your RealMe username and password have been made by you.

For further information, please read our terms and conditions.

Terms and conditions

All help topics

Getting started on the register 5 guides

About limited partnerships, the roles and responsibilities of general and limited partners, and how to set up your online services account.

Searching the Limited Partnerships Registers 2 guides

Find out how to search the registers for information about New Zealand and overseas limited partnerships, and their current status.

About limited partnerships 6 guides

Limited partnerships are registered under the Limited Partnerships Act 2008. The registers of limited partnerships and overseas limited partnerships are administered by the NZ Companies Office.

Registering a limited partnership 3 guides

To register a limited partnership you must complete the application process and pay the registration fee.

Deregistering a limited partnership 4 guides

If a limited partnership is terminated, or you ask for it to be deregistered, you must notify us so it can be removed from the register. The Registrar can also choose to deregister limited partnerships.

Restoring a limited partnership 3 guides

You can apply to the Registrar to have your limited partnership restored to the register. You'll need to provide evidence to support your application.

Forms and fees for limited partnerships (NZ) 3 guides

Forms you'll need to register your limited partnership or keep details up to date, and a schedule of fees payable.