Updating your online services account details

How to manage your online services account information

You can update your individual and organisation account details on the online dashboard.

Updating an individual’s own details

All users of an online services account can update their own personal details, that is their:

  • address
  • name
  • email and phone numbers.

To update your personal details, follow these steps.

  1. Log in to your online services account.
  2. From the top-right banner menu select your username, and from the drop-down list choose 'My User Details'.
  3. On the 'Your Details' screen, click on 'Change My Details'.
  4. Edit the field you wish to change.
  5. Click 'Save User'.
Log in to your online services account

Managing organisation account details and users

Account administrators can, on behalf of an organisation, make the following updates:

  • Update organisation contact details.
  • Add and delete users of the organisation account.
  • Edit organisation user details.

Updating organisation information

  1. Log in to your online services account.
  2. From the top-right banner menu select your organisation name, and from the drop-down list choose 'Manage'.
  3. On the 'View Organisation' screen, click on 'Maintain Organisation'.
  4. Edit the fields you wish to change.
  5. Click 'Save Organisation'.

Adding an organisation user

  1. Log in to your online services account.
  2. From the top-right banner menu select your organisation name, and from the drop-down list choose 'Manage'.
  3. On the 'View Organisation' screen, click on 'Add Organisation User'.
  4. Provide the required information for the new organisation user.
  5. Click on 'Create User'.

We'll send the new user an email containing an activation code. The new user must enter this code to activate their account and complete their registration with us.

Updating organisation user details

  1. Log in to your online services account.
  2. From the top-right banner menu select your organisation name, and from the drop-down list choose 'Manage'.
  3. From the list of organisation users at the bottom of the 'View Organisation' screen, click on the name of the user whose details you wish to update.
  4. On the 'View Organisation User' screen, click on 'Maintain Organisation User'.
  5. Edit the fields you wish to change.
  6. Click on 'Save User'.

Deleting an organisation user

  1. Log in to your online services account.
  2. From the top-right banner menu select your organisation name, and from the drop-down list choose 'Manage'.
  3. From the list of organisation users at the bottom of the screen, click on the name of the user you wish to delete.
  4. On the 'View Organisation User' screen, click on 'Delete This User'.
Log in to your online services account

All help topics

Getting started on the register 5 guides

About limited partnerships, the roles and responsibilities of general and limited partners, and how to set up your online services account.

Searching the Limited Partnerships Registers 2 guides

Find out how to search the registers for information about New Zealand and overseas limited partnerships, and their current status.

About limited partnerships 6 guides

Limited partnerships are registered under the Limited Partnerships Act 2008. The registers of limited partnerships and overseas limited partnerships are administered by the NZ Companies Office.

Registering a limited partnership 3 guides

To register a limited partnership you must complete the application process and pay the registration fee.

Deregistering a limited partnership 4 guides

If a limited partnership is terminated, or you ask for it to be deregistered, you must notify us so it can be removed from the register. The Registrar can also choose to deregister limited partnerships.

Restoring a limited partnership 3 guides

You can apply to the Registrar to have your limited partnership restored to the register. You'll need to provide evidence to support your application.

Forms and fees for limited partnerships (NZ) 3 guides

Forms you'll need to register your limited partnership or keep details up to date, and a schedule of fees payable.